Privacy Policy

Last Updated: October 15, 2026

1. Introduction

Welcome to GlobalSoft PRO, accessible at https://global-soft.pro.

This Privacy Policy explains how XDK Core Limited (“Company”, “we”, “us”, or “our”), operating the GlobalSoft PRO website, collects, uses, stores, and protects personal information when you visit our website, purchase software products, or contact our customer support team.

We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We collect only the information reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

2.1 Information You Provide

When you place an order or contact us, we may collect:

• Email address.
• Order details and purchase history.
• Software products purchased and license delivery information.
• Communications with our customer support team.
• Information you voluntarily provide when submitting a request or resolving an order-related issue.

We do not intentionally request unnecessary personal information.

2.2 Payment Information

Payments on our website are processed through third-party payment service providers, including Stripe.

Depending on the payment method, Stripe may collect payment details, billing information, transaction identifiers, and other information necessary to authorize and process payments.

Payment information is handled in accordance with the applicable payment provider’s privacy policy and security practices.

We do not intentionally collect or store complete payment card numbers or card security codes on our own systems.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on your browser settings and your cookie preferences.

This information may include:

• IP address.
• Browser type and version.
• Operating system and device information.
• Pages visited and interactions with website content.
• Referring website or traffic source.
• Approximate geographical location derived from technical information.
• Cookie identifiers and online advertising identifiers, where permitted.

We use this information to maintain website functionality, understand visitor behavior, improve performance, and measure advertising effectiveness.

3. How We Use Your Information

We may process personal information for the following purposes:

• Processing orders and delivering purchased software licenses.
• Sending order confirmations and purchase-related communications.
• Providing customer support and resolving technical or licensing issues.
• Processing payments and preventing fraudulent transactions.
• Maintaining website security and preventing unauthorized activity.
• Analyzing website traffic and improving our services.
• Measuring advertising performance and optimizing marketing campaigns, where permitted.
• Complying with applicable legal, accounting, and regulatory obligations.

We process personal information only where an appropriate legal basis exists, such as contractual necessity, compliance with legal obligations, legitimate interests, or consent, as applicable.

4. Legal Bases for Processing

Where the GDPR applies, we rely on the following legal bases:

Contractual necessity: Processing information required to complete purchases, deliver software licenses, and provide customer support related to your order.

Legal obligations: Processing information necessary to comply with applicable accounting, tax, consumer protection, and other legal requirements.

Legitimate interests: Maintaining website security, preventing fraud, improving our services, and protecting our legal rights, provided these interests do not override your fundamental rights and freedoms.

Consent: Using non-essential cookies, certain analytics technologies, or personalized advertising technologies when consent is legally required.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, analyze visitor behavior, and measure advertising performance.

5.1 Essential Cookies

Essential cookies may be necessary for website security, shopping functionality, payment processing, and other core website operations.

These cookies do not require consent where an applicable legal exemption applies.

5.2 Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Depending on the configuration, Google Analytics may collect information about page views, browsing interactions, device characteristics, approximate location, and online identifiers.

We use these insights to improve website usability, understand traffic patterns, and evaluate the effectiveness of our services.

5.3 Google Ads

We use Google Ads to promote our products and measure advertising performance.

Depending on the technologies enabled and your consent choices, cookies or similar identifiers may be used to measure conversions, understand advertising interactions, and deliver relevant advertisements.

Where required by law, non-essential analytics and advertising technologies will be activated only after you provide the necessary consent.

You can manage your cookie preferences through the cookie settings available on our website, where implemented.

You can also manage certain advertising preferences through Google’s advertising controls.

6. How We Share Personal Information

We do not sell personal information to third parties for their own independent commercial purposes.

We may share personal information with the following categories of recipients when necessary:

Payment processors: Stripe and other authorized payment service providers involved in processing transactions.

Analytics and advertising providers: Google Analytics and Google Ads, as configured on our website and subject to applicable consent requirements.

Technology and hosting providers: Providers that maintain our website, infrastructure, security, and related technical services.

Professional advisers: Legal, accounting, and other professional advisers where necessary.

Public authorities: Government agencies, regulators, courts, or law enforcement authorities when disclosure is required by law or necessary to protect our legal rights.

We limit information sharing to what is reasonably necessary for the relevant purpose.

7. International Data Transfers

GlobalSoft PRO serves customers worldwide. As a result, personal information may be processed in countries other than the country in which you reside.

Our service providers, including payment processing, analytics, and advertising providers, may process information internationally.

Where the GDPR or other applicable data protection laws require safeguards for international transfers, we will rely on an applicable legal transfer mechanism, such as an adequacy decision or appropriate contractual safeguards.

Information about applicable transfer safeguards may be requested by contacting us using the details provided in this Privacy Policy.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on the type of information and the reason it was collected.

For example:

• Order and transaction records may be retained for applicable accounting, tax, and legal retention periods.
• Customer support communications may be retained for as long as necessary to resolve requests and maintain relevant business records.
• Technical and security logs may be retained for a limited period appropriate to security and operational needs.
• Analytics and advertising data may be retained according to the relevant service configuration and applicable consent settings.

When personal information is no longer necessary, we will delete it or anonymize it where appropriate, unless further retention is required by law.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

These measures may include access controls, secure communications, restricted access to business systems, and the use of established third-party service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

10. Your Privacy Rights

Depending on your location and the applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information.
• Request restriction of processing.
• Object to certain processing activities.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Object to direct marketing.
• Lodge a complaint with the competent data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact us using the contact details provided below.

We may need to verify your identity before responding to certain requests.

Where required by law, we will respond within the applicable statutory timeframe.

11. Children’s Privacy

Our website and software products are intended for customers who are legally capable of entering into the relevant transactions under applicable law.

We do not knowingly collect personal information directly from children in violation of applicable data protection laws.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can assess the request and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, and payment providers.

We do not control the privacy practices or content of external websites.

When you visit a third-party website or use an external service, its own privacy policy and terms may apply.

We encourage you to review the relevant privacy notices before providing personal information to third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technologies, legal requirements, or data processing practices.

The latest version will be published on this page with the updated date.

We encourage visitors to review this page periodically.

14. Contact Information

For questions about this Privacy Policy, requests concerning your personal information, or other privacy-related matters, please contact:

Website: https://global-soft.pro
Email: [email protected]

Registered address:
16F, King’s Commercial Centre 25 King’s Rd, Tin Hau, Hongkong

By using GlobalSoft PRO, you acknowledge that you have had the opportunity to review this Privacy Policy.